Vanilla 1.3.0 is a product of Lussumo. More Information: Documentation, Community Support.

    • CommentAuthorgreyhound
    • CommentTimeAug 8th 2019
     permalink
    ...I'm broke (zero bucks and lowest rank - and not the only one) plus can't reach my profile-page (yes; I did everything that was recommended).
    • CommentAuthorMisterZob
    • CommentTimeAug 8th 2019
     permalink
    Please contact tliff on the chat: https://webchat.quakenet.org/?channels=whatthemovie
    • CommentAuthorgreyhound
    • CommentTimeAug 8th 2019 edited
     permalink
    Thank you.

    Edit: tliff is away.
    •  
      CommentAuthortliff
    • CommentTimeAug 8th 2019
     permalink
    I'll recalculate all bucks tomorrow and I'll also check out your profile
    • CommentAuthorgreyhound
    • CommentTimeAug 8th 2019
     permalink
    Thank you. And thank you for all the repair work.

    The bucks are still visible on the supporter stats (well, most of them).
    https://whatthemovie.com/user/greyhound doesn't work for me, the rest is visible.
    Other users' profile pages are no problem, all of them were last seen 6 years ago, some are broke, too.
    •  
      CommentAuthortliff
    • CommentTimeAug 8th 2019 edited
     permalink
    We lost the last login data, so the 6 years it is for now until they login again.
    The recalculation should sort out the bucks for everyone.

    If you have any links to profiles that dont work at all feel free to paste some links here and I'll check them out as well-
    • CommentAuthorgreyhound
    • CommentTimeAug 9th 2019 edited
     permalink
    One of my fellows is now shown as UnknownUser - maybe offline and hadn't refreshed the profile yet.

    Oh, yes: Try search for user and insert unknownuser.... 110 of them.
    •  
      CommentAuthortliff
    • CommentTimeAug 9th 2019
     permalink
    I'm aware of them. Most of them should be deleted accounts.
    If you know anyone specific that shows up as UnknownUser, please have them contact me.
    • CommentAuthorgreyhound
    • CommentTimeAug 9th 2019
     permalink
    Thank you for restoring the bucks, uploads work again; can't see my own profile yet.

    I would tell that fellow if I could contact him or her...
    • CommentAuthorCircee
    • CommentTimeAug 9th 2019 edited
     permalink
    One of my friend says to me that he can't play anymore ... " chieuvrou " . Will you do something for him ? Thank you.

    And for me, I was P and now I'm SD ... my bucks are mentioned in the wtm supporters , 234 325 . Thank you for updating .
    • CommentAuthorbius
    • CommentTimeAug 9th 2019
     permalink
    I lost 38 awesome upload. Apparently, it's the only issue i've got for my part.
    • CommentAuthorgreyhound
    • CommentTimeAug 9th 2019 edited
     permalink
    Now I tried logging out and logging in again - doesn't work:

    "Your account has not been validated. Please check your mailbox (and your spam folder) to validate it."

    Nothing there... I'm locked out...

    Good thing I'm still logged in on the forum. HELP!
    • CommentAuthornazz
    • CommentTimeAug 9th 2019
     permalink
    Hi,

    Is the recalculation already done ? Because I was Writer (more than 355000) and now I am Grip (2314) :(

    Regards.
    • CommentAuthorrosebud
    • CommentTimeAug 9th 2019
     permalink
    Try to visit the profile of my fellow greyhound - impossible - any other profile works... :(
    •  
      CommentAuthortliff
    • CommentTimeAug 9th 2019
     permalink
    Recalculations hould be done now
  1.  permalink
    I lost 44 awesome upload.
    •  
      CommentAuthortliff
    • CommentTimeAug 9th 2019
     permalink
    @greyhound Your login and profile should work again
    • CommentAuthorgreyhound
    • CommentTimeAug 9th 2019 edited
     permalink
    WOOHOO! Logged in! Thank you, @tliff

    And the profile, too. Yeah! Great work!
  2.  permalink
    Hello,
    Like others I could not reopen the old profile. I tried to set a new password, but it did not work (email adress already used). I now opened a new profile with a different email, but lost all history. What can I do to re-access the old profile?
    • CommentAuthorgreyhound
    • CommentTimeAug 9th 2019 edited
     permalink
    "greyhound has joined WTM 23 minutes ago"

    OK, but..
    https://whatthemovie.com/user/greyhound/stats
    ;-)

    Seriously: 2 hours vs. a few years. Please!
    • CommentAuthorgreyhound
    • CommentTimeAug 9th 2019
     permalink
    @kallewirsch Wait - it worked for me (mostly).
    •  
      CommentAuthortliff
    • CommentTimeAug 9th 2019
     permalink
    @kallewirsch
    What was your old username and old email?
  3.  permalink
    Thank you for my lost AU!
  4.  permalink
    @tliff
    My old user name was Kallewirsch and the email christoph_grohe@hotmail.com
    •  
      CommentAuthortliff
    • CommentTimeAug 9th 2019
     permalink
    @kallewirsch
    Try again to login with your old account, should work now. If not try resetting the password, that should work as well.
  5.  permalink
    @tliff
    It worked; thanks a lot
    • CommentAuthorgreyhound
    • CommentTimeAug 9th 2019
     permalink
    Oh yes - I would like to get my Awesome Uploads back: None left. Bugger.
    •  
      CommentAuthortliff
    • CommentTimeAug 9th 2019
     permalink
    I'll look into that after I'm back from my vacation next week. I think we have a plan for that.
    • CommentAuthorRDPL55
    • CommentTimeAug 9th 2019
     permalink
    I lost most of my awsome upload, otherwise everything seems to be allright ! Thanks !!
    • CommentAuthorgreyhound
    • CommentTimeAug 9th 2019
     permalink
    @tliff Alright! Have a nice vacation and thank you!
    • CommentAuthorCircee
    • CommentTimeAug 10th 2019
     permalink
    Hello ! if someone knows how to loggin , my friend chieuvrou can't play anymore ... What will he do ? As he does not have Facebook, it's not easy for him to contact someone from WTM . Thank you.
    •  
      CommentAuthorRigborg
    • CommentTimeAug 11th 2019
     permalink
    I lost a bunch of awesome uploads as well.
    Glad that you're back online :)
  6.  permalink
    I lost 34 Awesome Uploads (not sure if I've ever gotten some for placing third at the series contest).
    Is this the right place to request them to be restored?
    Thanks in advance, glad to see you're back online.
    • CommentAuthorMisterZob
    • CommentTime6 days ago
     permalink
    Basically everyone is missing AUs. This will be taken care of by tliff. Just be patient please.
    • CommentAuthorAsmodai
    • CommentTime5 days ago
     permalink
    I'm getting Error 500's.
    • CommentAuthorrosebud
    • CommentTime4 days ago
     permalink
    The same while contacting greyhound :(
    • CommentAuthorMisterZob
    • CommentTime3 days ago
     permalink
    Yep, it's Error 500 on every page. :-(
    Let's wait for the wizards' return...
    • CommentAuthorgreyhound
    • CommentTime3 days ago
     permalink
    Works at the moment, only the SotD is still the same... ;-D
  7.  permalink
    This downtime is doing wonders for the ratings of my shots.
    • CommentAuthorSolhanne
    • CommentTime2 days ago
     permalink
    OK, it looks like we're back, but scruffy seems not to be working (No SotD og any shots getting accepted from New Submissions).
    • CommentAuthorMisterZob
    • CommentTime2 days ago
     permalink
    Yes, we're aware of that. Scruffy hasn't been working since before the Error 500 nightmare (more than 4 days ago).
  8.  permalink
    Yeah, stop thinking along and stop being helpful.